Lean Solutions

Service Description

I tailor every Lean solution against specific client needs as no two clients are the same. Please reach out to discuss your needs. I provide Lean leadership, practitioners, coaching as well as learning interventions. Easier + Faster + Better = More Value "Nigel was introduced to me in February 2016 to develop my Client Relationship Team into a Model Office environment using his Lean Black Belt expertise. We worked collaboratively to simplify our top process issues to create the capacity to spend more time on client-facing activities. We used better daily communication by using daily huddles to improve sharing of workloads to work more effectively to manage client expectations. As a result, team engagement scores became best in class, clients verbatim significantly improved across all segments and delivered on every objective that year. We also have had many visits to our site to inspire others to follow our lead. Thank you, Nigel - for playing such an instrumental part in making this happen."